We can send to most of the European countries. The delivey time can be between 1 and 6 business days depending on the country
See the international shipping rates and delivery info:
|Shipping and transit times|
|Zone 1||Zone 2||Zone 3*|
|1 - 2 business days||3 - 5 business days||4 - 6 business days|
|0€ - 149,99€||4.80 €||6 €||18 €|
|More than 150€||Free shipping||Free shipping||Free shipping|
|For other countries consult by e-mail or Whatsapp.
* In the countries of Zone 3 we can not send dollhouses but we can send accessories and furniture.
Currently it is possible to make a payment by credit or debit card, bank transfer or PayPal.
For card payments; Visa and Master Card have developed a system for secure online payments. The Secure Electronic Commerce is based on the card issuer (bank or savings) identifying the holder thereof before authorizing payment online.
Modelismo MAR are attached to this security protocol. The card details and password are protected by this security system from the time of its introduction.
The window where you fill in the details of the card is outside the control of Modelismo MAR, remain the responsibility of their issuer (bank or savings) any incident that may arise with it, should contact such entity if it were in this situation.
The price of items is shown at all times on our website. If an error is detected on the introduction of the price of one or several items, we will call to report the error and try to solve it giving you the option to cancel the order or maintenance. In case of error in a price, not will process the order without the consent of the client.
The buyer may cancel your order at any time that I made the order until we ship it. Once the payment has been already made but your order has not been sent, the amount will be refunded by the same method of payment you have made the buyer. To cancel an order send an e- mail to the addresses given in the contact section for the annulment of your order and provide your order number. This e-mail must be sent from the same email address with which the user made the request. Note that often Eurominiatures.com “Processes " orders shortly after receiving the income , so if your order is already sent and still want to cancel it , look at the condition returns.
The user has the right to withdraw the purchase on the web, so if you are not satisfied, you can return the products within a period of 15 days from the delivery of the order. To reimbursement will be required that both the product and its packaging (if so equipped) are in perfect condition. Before returning the product, the customer must ensure that it is properly sealed and protected to prevent damage during transport.
If the product is defective, Modelismo MAR be liable, whenever possible, provide a replacement product at no cost to the customer. If for reasons of availability could not provide a replacement product, a full refund of the purchase is made. Shipping costs are not refundable, except for defective products or incorrect shipments.
Eurominiatures assumes that the buyer has read the product description at the store and you understand what you are ordering before ordering. The shipping charges for returns or unwanted goods will be paid by the buyer.
If you wish to return a product purchased in Eurominiatures it must first notify by e- mail.
After analyzing your request will be sent the necessary instructions for the return. Once received and checked the condition of the product shall carry out the appropriate credit by the same method of payment you have made the buyer, in no more than 7 days.
When a product purchased presentiment a lack of conformity not correspond to the features offered, presentiment defects that prevent normal use in accordance with its nature, or to provide the services described therein, the customer is entitled to consolidation of the acquired in within two years from the purchase and the conditions and means regulated in the revised text of the General Law for the Defense of Consumers and Users, without prejudice to the powers of POS test check veracity of the defects, their origin and the time of onset. In any event, Customer must request the collection of the product within a maximum period of two months from the finding of default, must disclose the nature of the problem, the time and the conditions of their emergence. Likewise, the Customer has the right to sanitation by following the rules of Article 118 of the Revised Text of the General Law for the Defense of Consumers and Users. In any case the rules on guaranteed sales of consumer goods under applicable law shall apply.
For any other problems that may arise you to any of our products, please contact us by e-mail and we will try to fix it as soon as possible.
In case of not being able to solve a problem with an item, the customer will be given the option of returning the same if you buy it.
Some of the brands we work with offer after-sales service products, if this is the case, we will contact the brand so you can fix the problem, if it is not the case or the client prefers, we will be responsible for managing the claim.
Prices of all items there for sale on our website include Value Added Tax (VAT).
Purchases made by the taxable persons (companies, institutions, organizations ...) residing in the European Union and provided with intra-Community Tax, shall be exempt from paying VAT, being prerequisite sending the document by e-mail.